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Accessibility Feedback

NRBN has a feedback process for receiving and acting on feedback from persons with disabilities. We want to know about any accessibility barriers you have encountered or suggestions that might aid in implementing our accessibility plan.

Our Feedback Process

We encourage members of our community to share their feedback either including their contact information or anonymously. NRBN can only follow up with feedback submissions that include contact information, however all feedback will be considered.

All feedback is received by the Manager, People Culture and Administration at NRBN. Feedback that is a complaint will be addressed directly with the complainant if contact details are provided.

Request Alternative Formats

Alternative formats to this Accessibility Plan or other documentation can be requested through the contact methods provided below.

We will provide the following alternative formats withing 20 days of the initial request:

  • Print
  • Large Print (increased font size)

We will provide the following alternative formats withing 45 days of the initial request:

  • Braille
  • Audio

NRBN Contact Information

You can share your feedback through any of these methods:

Phone

1 (905) 358-1157

Email

accessibility@nrbn.ca

Mail

NRBN Accessibility

c/o Manager, People Culture and Administration
4343 Morrison Street, 2nd Floor
Niagara Falls, ON
L2E 6Z9